Spotlight on State Government Spotlight on State Government

When it comes to how Australians consume and experience public sector services in the digital age, no jurisdiction touches more lives through more organisations than state and territory governments.

In more ways than one, it’s fair to say that 2019 was the year that Canberra woke up to the rapid advances and leadership shown by state governments in busting siloes and realising connected service delivery, not least through the creation of Services Australia.

And while NSW might deservedly bask in the fact the Feds now see it as an IT exemplar, the truth is there are great projects happening right across the states and territories that deserve to be recognised and celebrated for the public good they deliver.

Be it digital licensing, enhancing the public health system, improving public transport and citizen safety or just removing friction and frustration from life events like spanning births, deaths and marriages, state government IT shops are delivering in spade.

Last year the iTnews Benchmark Awards decided to celebrate excellence in state government technology in its own right and this year we’re proud to say the category is stronger than ever.

As the judges assess the entries to make the difficult decision on this year’s winner, here are the finalists that caught the eye of the iTnews team.

The winners will be revealed at the Benchmark Awards ceremony in KPMG’s Sydney office at Barangaroo on March 5.

South Australia strikes fresh whole-of-gov Salesforce deal

South Australia strikes fresh whole-of-gov Salesforce deal

Under a five-year contract.
Jun 14 2023 12:05PM
Tas gov prepares for transport ticketing system rollout

Tas gov prepares for transport ticketing system rollout

Heads into planning mode.
Jun 6 2023 5:04PM
Vic gov selects Conduent to run myki from end of 2023

Vic gov selects Conduent to run myki from end of 2023

Concludes one-and-a-half year search.
May 15 2023 2:21PM
NSW cybercrime numbers show police referrals and results

NSW cybercrime numbers show police referrals and results

"First overview of cybercrime in NSW" produced.
May 9 2023 11:48AM
Victorians to get digital driver's licence in 2024

Victorians to get digital driver's licence in 2024

Ballarat trial starts next month.
May 8 2023 11:12AM
NSW Digital ID is being tested by 36 people

NSW Digital ID is being tested by 36 people

Beta tests setup and age verification so far.
May 2 2023 6:31AM
Better regulation needed to drive trust in AI: KPMG

Better regulation needed to drive trust in AI: KPMG

Trust in AI report 2023
Apr 28 2023 11:24AM
Tas gov says 16,000 documents leaked in GoAnywhere breach

Tas gov says 16,000 documents leaked in GoAnywhere breach

Financial invoices and statements.
Apr 10 2023 7:58AM
Tas gov details data breached in GoAnywhere hack

Tas gov details data breached in GoAnywhere hack

Department of education financial data may have been stolen.
Apr 6 2023 6:48AM
Bug briefly exposed Service NSW data to other users

Bug briefly exposed Service NSW data to other users

Dashboard issue lasted 100 minutes.
Apr 4 2023 11:13AM
In pictures: The 2023 iTnews Benchmark Awards winners

In pictures: The 2023 iTnews Benchmark Awards winners

A selection of photos from the annual iTnews awards evening.
Mar 31 2023 6:34AM
Frontier Software breach spreads to NSW Health

Frontier Software breach spreads to NSW Health

Ministry of Health staff impacted.
Mar 9 2023 6:58AM
NSW bug hunters turned up 22,000 vulnerabilities in gov computers in 2022

NSW bug hunters turned up 22,000 vulnerabilities in gov computers in 2022

Log4j, passwords present ongoing challenges.
Mar 6 2023 12:28PM
Health info sharing bill passes Victoria's Legislative Assembly

Health info sharing bill passes Victoria's Legislative Assembly

Criticised for lack of opt-out, FOI exclusion.
Feb 24 2023 9:40AM
Meet the Talent Management Finalists in the 2023 iTnews Benchmark Awards

Meet the Talent Management Finalists in the 2023 iTnews Benchmark Awards

Winner announced March 30.
Feb 22 2023 6:59AM
Meet the Sustainability Finalists in the 2023 iTnews Benchmark Awards

Meet the Sustainability Finalists in the 2023 iTnews Benchmark Awards

Winner announced March 30.
Feb 21 2023 12:54PM
Meet the Consumer Finalists in the 2023 iTnews Benchmark Awards

Meet the Consumer Finalists in the 2023 iTnews Benchmark Awards

Winner announced March 30.
Feb 21 2023 6:55AM
Vic gov to set up cyber defence centre and hubs

Vic gov to set up cyber defence centre and hubs

First progress report on cyber strategy and new mission plan.
Feb 21 2023 6:55AM
Meet the Finance Finalists in the 2023 iTnews Benchmark Awards

Meet the Finance Finalists in the 2023 iTnews Benchmark Awards

Winner announced on March 30.
Feb 20 2023 12:31PM
Meet the Health Finalists in the 2023 iTnews Benchmark Awards

Meet the Health Finalists in the 2023 iTnews Benchmark Awards

Winner announced on March 30.
Feb 20 2023 7:09AM

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