servicenow
Promoted Content
Winning strategies for complaints and disputes management in financial services
The ability to manage complaints and disputes, in an effective and compliant manner, is critical to success.
Aug 15 2022 1:27PM
Free eBook: Digital Transformation 101 – for banks
How to improve CX, employee satisfaction & revenue
Aug 5 2022 1:38PM
Why financial services need to tackle their Middle Office
In many cases the middle office has missed out on the digital transformation that has revolutionised the front-end channels and back-office functions in financial institutions… of all kinds.
Aug 5 2022 1:16PM
NAB automates DR management to recover its systems faster
As it continues to reduce number of critical incidents.
Jun 7 2022 6:52AM
Industry dept deploys protected ServiceNow platform in gov first
Phased rollout to 4000 staff in just six months.
May 27 2022 6:40AM
ANZ reaches halfway point on workforce systems overhaul
Global centralisation effort forges ahead.
May 26 2022 12:31PM
University of Adelaide deploys ServiceNow in service desk redesign
Processing times for student, staff requests drop.
Nov 22 2021 10:53AM
Officeworks takes ServiceNow across its IT, HR and facilities ops
As part of a broader "big investment in IT".
Oct 26 2021 12:35PM
NSW Health rethinks systems approach with vaccine platform
'Big CX learning' for agency focused on internal systems.
Oct 13 2021 6:47AM
NSW DCS to use ServiceNow as cluster-wide corporate services tool
Embarks on transformation program.
Sep 24 2021 6:55AM
NSW Health moves to ServiceNow vaccine management system
Progressively migrating hubs off in-house CoVax system.
Sep 21 2021 4:44PM
NBN Co overloaded its workforce scheduling system
Doubled user base, choked system capacity.
May 27 2021 2:39PM
Ardent Leisure digitises safety checks at Dreamworld
Pilots an IoT system.
May 20 2021 6:51AM
Toyota Australia rebuilt IT from incomplete info after cyber attack
'It was painful'.
May 17 2021 12:58PM
Bupa A/NZ runs a security transformation program
As part of a global uplift.
May 14 2021 1:07PM
MinterEllison makes its IT security 'interventions' easier to understand
Simplifies processes, provides better context to users.
Mar 1 2021 12:35PM
NBN Co expands ITOM transformation with event management
Turns on additional capabilities in ServiceNow.
Oct 20 2020 7:02AM
Australia Post taps ServiceNow's emergency response apps
To manage its workforce through Covid.
Oct 19 2020 6:54AM
Home Affairs 'doubles down' on core IT renovation
Stands up Covid travel portals quickly using ServiceNow.
Oct 16 2020 6:55AM
And the winners are ... the 2020 iTnews Benchmark Awards victors revealed
Meet the winners of the 2020 iTnews Benchmark Awards, connected by KPMG.
Mar 16 2020 2:55PM
