platform

Qantas looks to tech platforms to reduce call centre wait times

Qantas looks to tech platforms to reduce call centre wait times

Says more than half of calls could be self-served.
Apr 7 2022 1:21PM
How La Trobe University re-platformed for a data-driven future

How La Trobe University re-platformed for a data-driven future

Work with KPMG underpins ten-year digital strategy.
Mar 29 2022 2:39PM
Coles to build a one-stop supplier platform on Salesforce

Coles to build a one-stop supplier platform on Salesforce

For use across its brands.
Mar 18 2022 11:00AM
Westpac banking-as-a-service platform gets a CEO

Westpac banking-as-a-service platform gets a CEO

Damien MacRae steps into the role.
Feb 28 2022 12:45PM
Toyota to launch its own automotive software platform by 2025

Toyota to launch its own automotive software platform by 2025

To be called 'Arene'.
Jan 4 2022 10:43AM
Coles to build staff engagement platform on Microsoft 365 base

Coles to build staff engagement platform on Microsoft 365 base

Extends existing partnership with the tech vendor.
Oct 28 2021 10:38AM
Gov to tackle data handling by online platforms, brokers

Gov to tackle data handling by online platforms, brokers

But plan to let industry draft code criticised.
Oct 25 2021 12:45PM
IAG is now in stage two of its insurance platform transformation

IAG is now in stage two of its insurance platform transformation

Simplifies operating structure underpinned by 15 mainframes.
Aug 12 2021 6:54AM
DTA kills last of platform pilots as focus shifts to myGov rebuild

DTA kills last of platform pilots as focus shifts to myGov rebuild

Lights out for Notify.com.au.
Aug 3 2021 12:41PM
NAB's head of cloud platform services leaves

NAB's head of cloud platform services leaves

After almost three years at the bank.
Jul 13 2021 1:27PM
CBA to bring in over 600 engineers

CBA to bring in over 600 engineers

Also names three 'distinguished engineers'.
Jun 22 2021 1:14PM
Woolworths to use computer vision to aid the setup of in-store displays

Woolworths to use computer vision to aid the setup of in-store displays

Will begin 80-store trial of One Door platform in June.
Apr 21 2021 12:30PM
Learn how to move your customer communications to next gen CX

Learn how to move your customer communications to next gen CX

Managing the explosion in customer emails and texts.
Apr 21 2021 11:17AM
Trump plans social media return with his own platform

Trump plans social media return with his own platform

In two to three months, according to senior adviser.
Mar 22 2021 6:46AM
HealthEngine to build Australia's vaccine booking platform

HealthEngine to build Australia's vaccine booking platform

Expected to be live within weeks.
Mar 8 2021 4:41PM
The top 5 tech trends to deliver business outcomes

The top 5 tech trends to deliver business outcomes

IDC predicts that the foundation for using technology to deliver business value will shift from applications to platforms. This paper explains the implications for technology leaders.
Feb 16 2021 10:05AM
WA Police eyes new govt-wide infringement solution, data lake

WA Police eyes new govt-wide infringement solution, data lake

Set to replace 15-year-old system.
Feb 4 2021 6:55AM

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