pega
IP Australia working on $20m patent system modernisation
Overhaul underway.
Nov 4 2022 6:55AM
Toyota Finance Australia follows customers online
Drives Pega technology into more parts of its operations.
Jun 8 2022 6:36AM
Appian soars after winning US$2bn verdict against Pegasystems
In trade secret misappropriation case.
May 11 2022 6:23AM
Infosys gets another $71m for Centrelink calculation engine work
As build moves to delivery phase.
Jan 13 2022 12:55PM
Infosys proves new Centrelink entitlements calculation engine works
Services Australia to use it for half of all payments by mid-2022.
Oct 26 2021 9:00AM
NSW Fair Trading deploys Pega to take building bond management online
Replaces laborious paper-based process.
Oct 8 2021 1:08PM
Defence helps ADF members relocate with new Pega-powered app
PostingConnect provides direct link with Toll, DHA.
Jul 26 2021 12:54PM
Services Australia, Infosys renegotiate Centrelink payments engine build
Incremental delivery approach to help keep closer watch.
Jun 4 2021 7:00AM
CBA tackles disaster response with 'smart data model'
Helps bank offer same-day assistance to impacted customers.
Mar 15 2021 12:31PM
Infosys scores another $40m for Centrelink payments engine build
Overhaul costs hit $200m.
Feb 24 2021 6:57AM
Centrelink's new payments engine enters build phase
Infosys completes proof of design, picks up $143m contract.
Aug 11 2020 6:58AM
Inside Infosys' complex Centrelink payments calculator overhaul
Project enters week three.
Dec 6 2019 6:50AM
Infosys wins massive Centrelink payments engine deal
Beats IBM, Accenture for crucial WPIT project.
Nov 29 2019 1:30PM
CBA prompts 600,000 customers to spend unused credit card points
As data-driven conversations shift bank's thinking.
Oct 28 2019 12:58PM
Pega CEO Alan Trefler back in Australia for talks with NAB
Presents roadmap to NAB and other customers.
Aug 21 2019 3:00PM
NAB marches bots into mortgages, cheques
Expands 'operational excellence' program of work.
Jun 12 2019 7:10AM
Optus rethinks how telco customer problems get solved
Tries to avoid customers being on hold or re-explaining issue.
Jun 11 2019 7:15AM
Optus 'concierge' to take grief out of NBN migration
Chases a smoother customer experience.
Jun 6 2019 12:30PM
NAB sets software bots loose on its email avalanche
Automatically extracting action items in 70 percent of cases.
Mar 21 2019 12:30PM
HSBC Australia avoids customer heat in online banking switch
Multi-year project to personalise outreach.
Jul 6 2018 6:56AM
