flight centre

Flight Centre seeking CISO

Flight Centre seeking CISO

After incumbent is promoted to global CSO role.
Jun 15 2023 6:55AM
Flight Centre elevates observability to maintain travel sales momentum

Flight Centre elevates observability to maintain travel sales momentum

Keeps consultants serving customers and selling.
Apr 12 2023 11:30AM
Flight Centre looks to boost customer retention across corporate brands

Flight Centre looks to boost customer retention across corporate brands

Deploys Qualtrics under enhanced 'voice of customer' program.
Nov 4 2022 6:54AM
Flight Centre backs technology as travel takes off

Flight Centre backs technology as travel takes off

Invests in digital, omnichannel and analytics.
Aug 25 2022 12:22PM
Flight Centre invests in tech as Covid-19 recovery begins

Flight Centre invests in tech as Covid-19 recovery begins

Looks to robotics, AI and new digital platforms.
Feb 25 2021 4:43PM
Flight Centre turned to Facebook to connect with stood-down workforce

Flight Centre turned to Facebook to connect with stood-down workforce

Having disabled their access to corporate mail.
Feb 2 2021 6:57AM
Flight Centre revisits software-defined networking

Flight Centre revisits software-defined networking

Explores IT upgrade opportunities across its business.
Dec 16 2020 7:03AM
Flight Centre hackathon behind 2017 breach, exposed 6918 customers' data

Flight Centre hackathon behind 2017 breach, exposed 6918 customers' data

Full post-mortem revealed for the first time.
Dec 7 2020 11:59AM
Flight Centre re-architects its online booking engine

Flight Centre re-architects its online booking engine

Embraces microservices, reforms internal structures.
Dec 4 2019 7:09AM
Flight Centre profit warning as IT costs rise, sales system falters

Flight Centre profit warning as IT costs rise, sales system falters

Sabre system part of suite of initiatives that fails to deliver.
Apr 26 2019 12:00PM
Flight Centre tech team apologised for doubting power of ITSM

Flight Centre tech team apologised for doubting power of ITSM

Sometimes a transformation can just be proper processes.
Oct 10 2018 12:00PM
Flight Centre jolts 'Frankenstein' Salesforce into new life

Flight Centre jolts 'Frankenstein' Salesforce into new life

11 years of customisations cut to ease technical debt.
Oct 8 2018 11:44AM
OAIC investigating Flight Centre customer data leak

OAIC investigating Flight Centre customer data leak

Firm is 'co-operating' with inquiries.
Aug 21 2017 2:27PM
Flight Centre to move to virtual contact centre in $75m Optus deal

Flight Centre to move to virtual contact centre in $75m Optus deal

Long-running partnership gets another five years.
Jan 23 2017 12:02PM
Flight Centre takes Chatter company-wide

Flight Centre takes Chatter company-wide

Also integrates Salesforce.com with Google Apps.
Mar 7 2011 5:34AM
Google aims for Microsoft's heart

Google aims for Microsoft's heart

Search giant touts enterprise platform as a viable alternative.
Nov 19 2010 6:54AM

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